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Frequently Asked Questions

Does Hypethriftcloset offer refunds or returns?

Unfortunately, there are no refunds or returns available on any purchased items.

What if I have a pre-loved item to sell?

We only offer a consignment option, which means an arrangement in which goods are left in the possession of an authorized third party to sell( Hypethriftcloset). E.g. We will sell your item(s) on your behalf and you’ll be liable to pay us a fee, depending on the item’s profit. (You can contact us on any of our social platforms for more info)

What if the item I've purchased does not fit me?

All items have sizes attached to the descriptions. It is important for you to ensure that these are applicable to you. We cannot refund, return, or exchange the purchased item.

Are all the products sold second hand?

Yes. All items sold by Hypethriftcloset are authentic second hand items that are in very good condition.

How does shipping work?

Nationwide shipping costs R100 excluded on the price set of each item. Purchased items will be shipped to the buyer’s entered shipping address if a shipping method is selected on the order. Orders will be shipped in 3-5 business days.